Telecom Training and training development for end users. G Suite architect
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NEC  -  Avaya   -  Mitel  /  Shoretel - G Suite For Business

Lela Donelson Training And Development was established in November 2005 specifically to develop and facilitate telecom training for a large medical school and state insurance provider in Texas. Since then I have developed and facilitated telecom training for a major airline and several large oil companies.  I also develop and facilitate training for smaller customers of several local telecom companies in Texas.

I provide training nationwide for any telecom company requiring training for large or small customers.

All the Tools You Need For Customer Satisfaction


On site and online
Training designed to be delivered according to customer requirements and business needs. This includes webinars, in person training and remote live system training

Customized for your customer
Provide us with customer system programming details and we will revise our standard materials or develop new materials for your customer. It's all included!
Customer programming surveys
Customer programming surveys and consultation
Let us do the work!We will interview client representatives to determine how the client really wants their system to work


G Suite for business implementation
Whether you have an existing domain or are using a public provider we can migrate your email contacts, calendar and obtain a domain name for you. G Suite for business puts control of your company data in your hands. G Suite for business is a fraction of the cost of a dedicated server. You control your IT costs.

Lela Donelson Training and Development specializes in telecom training and G Suite for business implementation. Customer training dramatically reduces your after initial installation call backs and creates happy customers. Happy customers refer new clients!

I have been in the telecom business for more than 30 years. Originally in sales and later as a small telecom company owner.  I migrated into training in 1998 while working for Nextel. I was responsible for training new sales people in Houston, Austin and San Antonio. I was responsible for  product and sales training. I revised training materials and condensed the two week class into a one week class with stellar results. 

​G Suite For Business:

​Everything you need is all in one place with G Suite for business. Work seamlessly between tablet, laptop and smartphone with G Suite for business. G Suite will host your domain name email, contacts and calendar. Host webinars and screen share with Google Hangouts and more.

​ Admin controls give you data management controls and security. Device management provides another means of keeping your company data secure. Two step authentication provides further security on all devices.
​For more information contact me using the contact form or via email below.


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In early 2006 I discovered I had an issue I was not yet ready, financially, to remedy. What should I do about my domain email, contacts and calendar? Webmail was difficult to access, very spammy, and offered little control.  Outlook was device dependent and I am very mobile.  A dedicated server was outside my financial reach or would necessitate raising my rates. 

The discovery of what was then known as Google docs email solved my issue.  As  an avid fan and user of G Suite for business, as it is currently known, I understand the service from a unique perspective. I have considerable experience both with using the service and migrating clients to G Suite for business.
  • Telecom training For End Users
  • Services
  • Contact Us
  • Tips From The Cloud Blog
  • G Suite